Safeguarding

• There is no chat, no messaging, no comments, and no social feed anywhere in the product.
• Children cannot be contacted by anyone through the platform - not by other users, and not by strangers.
• A child account is visible only to the parent or tutor who manages it. Tutors see only students linked to their own account.

Children cannot create accounts. A parent or tutor sets up each child profile, chooses the username, and manages the PIN. The child logs into a simple practice space with an avatar, username, and PIN - there is no child email address, no phone number, and no way for a child to change account settings, share data, or make payments.

We collect the least a learning account needs: a display name (a nickname is fine), a year group, and learning activity. Nothing more. Children are never shown advertising and never marketed to. Full details are on our GDPR page.

Everything a child sees is 11+ curriculum content - questions, lessons, and educational games used as practice rewards. There is no external content, no links out of the child experience, and no user-generated content from other people.

• Keep your own password and your child's PIN private, and use a nickname for the child profile if you prefer.
• Sit with younger children while they practise, especially in the first weeks.
• Use your own account for anything administrative - the child account is for learning only.
• Tell us immediately if anything on the platform seems wrong for children.

If you have any safeguarding concern about the platform, email [email protected] with the subject "Safeguarding concern". These messages are treated as our highest-priority queue. If you believe a child is at immediate risk, contact your local police or the NSPCC on 0808 800 5000 first.